Privacy Policy

Effective date: February 1, 2026

Estrelis.ai ("Estrelis," "we," "us," or "our") operates a cloud-based healthcare equipment planning platform at app.estrelis.ai. This Privacy Policy explains how we collect, use, store, and protect information when you use our platform and website.

1. Information We Collect

We collect the following categories of information:

• Account information — your name, email address, and organizational affiliation, provided during the invitation and onboarding process.
• Project data — equipment lists, budgets, room plans, building information, and other healthcare equipment planning data you create or upload.
• Uploaded files — photographs, documents, spreadsheets, and other files you upload to the platform.
• Usage data — server logs, page views, feature usage, browser type, and IP address, collected automatically when you interact with the platform.
• Contact form submissions — name, email, and message content submitted through our website contact form.

2. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain the Estrelis platform and its features.
• Authenticate your identity and manage access to your organization's projects.
• Communicate with you about your account, including service updates, security alerts, and support responses.
• Improve the platform based on usage patterns and feedback.
• Protect the security and integrity of our systems and your data.
• Comply with legal obligations.

3. Data Storage and Security

Your data is hosted on Microsoft Azure cloud infrastructure located in the United States. All data is encrypted in transit using TLS and encrypted at rest using Azure's built-in encryption. We implement access controls, audit logging, and security monitoring to protect your information.

While we take reasonable measures to protect your data, no method of electronic storage or transmission is completely secure. We cannot guarantee absolute security.

4. Third-Party Services

We use the following third-party services to operate our platform:

• Microsoft Azure — cloud hosting, database, file storage, authentication, and email delivery (via Azure Communication Services).
• Formspree — processes contact form submissions on our marketing website.

We do not sell, rent, or share your personal information with third parties for their marketing purposes. Third-party services receive only the data necessary to perform their function and are bound by their own privacy policies.

5. Cookies and Authentication

Estrelis uses essential cookies and local storage for authentication purposes only. These include session tokens managed by Microsoft Authentication Library (MSAL) and JWT tokens for client portal access. We do not use advertising cookies, tracking pixels, or third-party analytics cookies.

6. Data Retention

We retain your account information and project data for as long as your account is active or as needed to provide services to your organization. If you or your organization requests account deletion, we will remove your personal information within 30 days, except where retention is required by law or for legitimate business purposes (such as resolving disputes or enforcing agreements).

7. Your Rights

You have the right to:

• Access the personal information we hold about you.
• Correct inaccurate or incomplete information.
• Delete your personal information, subject to legal and contractual obligations.
• Export your project data in standard formats.

To exercise any of these rights, contact us at info@estrelis.ai. We will respond to requests within 30 days.

8. Children's Privacy

Estrelis is a business-to-business platform and is not directed at individuals under the age of 18. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. When we make changes, we will update the effective date at the top of this page. For material changes, we will notify affected users via email or through the platform. Your continued use of Estrelis after changes are posted constitutes acceptance of the updated policy.

10. Contact Us

If you have questions about this Privacy Policy or our data practices, contact us at:

Estrelis.ai
Email: info@estrelis.ai
Website: www.estrelis.ai